I am sending you this picture because it proves I made the right decision when I selected Bank of England as my bank for my VA loan. Prior to selecting Ed as my mortgage banker, I talked to 7 other mortgage companies or banks. After talking to Ed for a short time, I was impressed with his knowledge, professionalism and his sincere desire to help me. I felt very comfortable talking to Ed and immediately there was a bond formed between us. I especially liked the individual and personal attention he gave me through out the entire process. Even though my loan wasn't the biggest, he made me feel like it was a million dollar purchase and that is how he treated me.
He took time out during his vacation to meet me for lunch. Again, I can't praise and thank Ed enough for everything he did to ensure I was able to purchase my house. I also want to thank Shannon Cardwell and Kamiah Thomas-Peten for the extra effort and attention they gave me in ensuring that all necessary information and paperwork was submitted in a timely manner. Bank of England is very fortunate to have such devoted, professional and concerned employees.- Willard W. Gusler, Jr
We have our keys!! Wow I gave the most glowing compliment of you and BOE that I could fit into that little space on the form. We appreciate your guidance, advice, the tenacity with which you went to bat for us and our dream. Thank you Ed- Roberta James
I recently refinanced my home with BOE Mortgage and my experience was "top notch". My mortgage loan consultant was Dennis Harrelson and he did an outstanding job! Dennis really worked hard to help me accomplish my financial goals. Dennis and I first made contact back in November of 2011. At that time he advised me on what and how to make my current financial picture better so I would be in a better position to refinance.
I followed his advice and several months later I contacted Dennis again to start the process. He was always very organized, detailed and thorough with the paperwork and requests of me for supporting documentation. He was also very timely with his responses to my questions and needs. Even when faced with technical issues at the last hour before closing Dennis got it done. My closing happened without issue and all the documents and numbers were accurate and as we discussed.
In today's world people are often quick to complain but rarely take the time to tell people when they have done great work. So I thought you should hear from me how happy I am with BOE Mortgage and Dennis Harrelson.- Stacy Colton-Clark
For the past few months, I've been working with Dennis Harrelson to purchase a house. From my very first phone conversation with Dennis, I knew there was something I liked about him.
It took several weeks before my fiancé and I were able to find a house we really loved. Dennis was there every step of the way during the search, during the offer, and during the process ever since. The courtesy and personal service he has provided to me in these past few months are above and beyond any I've ever received from any form of service provider. He has answered emails after business hours, accepted my calls on weekends, and has always kept me informed on what's going on with my application even if it's just to tell me that it's still "going through the process".
Today, we will be closing on the house of our dreams and I truly believe that Dennis is a HUGE part of making our dream a reality. I have been told by many people that buying a house is one of the most stressful situations a person can go through in their lives - but thanks to Dennis Harrelson, it's been one of the most exciting and rewarding experiences I've ever been through.- Joanna Hill, First time home buyer - as of today!